How Does it Work?

Pretty Witty Cakes' Online Membership is one of the fastest growing cake communities in the world. With over 104,000 followers worldwide and around 1.5 million people connecting with us each week, our members login from almost every country around the globe. We hope you will join our growing and supportive community from wherever you are in the world.

Frequently Asked Questions

What is the Online Membership and Online Tutorials?

Pretty Witty Cakes' Online Membership and Tutorials is a worldwide resource for cake decorators and bakers. You can learn with our tutors from wherever you are in the world. Once a Member, you will have access to hundreds of videos, step by step tutorials, an integrated online shop, top class tutors, an international forum, a blog, competitions, reward points, and much much more. Our aim is to provide a 'one stop shop' for any cake maker or baker - whether amateur or professional. We also offer PRO Membership for free to all paying members to help you get your own business started without having to spend more money.

Who are the Tutors?

Pretty Witty Cakes hosts some of the world's best cake tutors. All our tutors are experienced cake makers and all have one thing in common - they love to share and they love to have fun! Read more about our Tutors...

How many Online Tutorials are there?

We have over 300 online videos with 1000s of individual lessons with many many more coming out each month. We count our tutorials as "complete tutorials" (ie one full tutorial is counted as "one" not broken into 10 parts which are each then counted as one lesson - that would be a bit misleading otherwise!).  All our videos are sensible lengths - and Projects are broken into sections that are manageable so you can watch when you have time! They are designs to work around your timetable and needs. They range from anywhere between 5 minutes to around 30 minutes so you can watch them in spare moments rather than having to set aside an entire day. Visit the Online Tutorials...

How often do you add new tutorials?

We usually upload around 5 new Online Tutorials a month - sometimes more! We never take down tutorials so new members don't miss as they access all material out and current members get more and more!

What topics do the Online Tutorials cover?

Our Online Tutorials cover: Big Cakes, Cupcakes, Mini Cakes, Cookies, Sugarveil, Free From Baking (ie Gluten Free, Egg Free and Dairy Free),Bread Making, Food Photography and Styling, Pastries, Cake Carving, Airbrushing, Baking and Recipes, Chocolate Cakes, Fondant Modeling, Sugar Flowers, Ganache work and Piping Skills.  We are constantly adding to the tutorials so, if we don't cover it now, just click on one of our Film Request buttons and we will ensure we film it! View Online Tutorial Categories...

What is PRO Membership?

We also film videos on how to set up and run your own SUCCESSFUL cake business and tutorials on advanced cake work such as structure cakes.  As we know how mich every penny counts when you start your own business we do not charge extra for PRO Membership.  It is entirely free to all paying members.

How do I become a member?

To become a Member, you need to sign up and pay the monthly or annual or lifetime subscription fee. You then gain access immediately to everything on the site and become part of one of the faster growing cake and baking communities online! Read more about costs...

How much does it cost?

Full Membership of the Online Tutorials can be monthly, yearly or lifetime. Annual membership rates provide the best value but monthly membership means you can spread the cost over 12 months. Members receive access to EVERYTHING as soon as they subscribe and have access to all new features, bonus features and all Online Tutorials (old and new) for the entire time they are a member. Monthly and yearly Memberships (including PRO) are recurring payments which means payment is automatically taken each month or year unless you cancel. For rates of membership, Read more...

Can I pay monthly?

Yes you can. Although it is cheaper to subscribe as a yearly member, you can also pay monthly. Or you can start off as a monthly member and switch to yearly membership. Read more...

What is the membership fee for?

Our aim is to provide a huge online decorating resource that you can access wherever you are in the world for a very low fee. We have some of the best tutors in the world showing you some amazing skills.

Your membership fee is to help us pay for filming of the videos, film crew costs, production costs, tutor fees and hosting costs.  We also provide online help when you need it. We have kept the fee as low as possible which allows a high volume of traffic thus allowing us to offer much more content for such a small amount.  Our service is also fully interactive – if you want a tutorial filmed, you ask us via one of the many Video Request buttons and we will add it to our filming timetable.

As a Member you also get discounts in the shop which should amount to much higher savings than the cost of your membership fee in no time at all thus saving you even more money in the long run. You will find that the membership pays for itself almost immediately.

Who makes the videos?

All the videos are shot by a professional film crew in our studios. Therefore the quality of videos is extremely high. We also have a full IT department to ensure that your experience using our site is next to none. And the stars of the videos are Pretty Witty Cakes' tutors - all passionate about teaching and sharing their knowledge with you.

Will the videos work in my country?

Yes, we work with sophisticated software to ensure that the videos stream to you anywhere in the world. All you need is a stable internet connection. If for any reason you had any problem, we would assist you and if we could not help, we would offer a full refund.

Can I watch on my iPhone or iPad or smartphone?

Yes - the videos will work on laptops, desktops, iPhones, iPads and smartphones.

Will you film videos I request?

Absolutely! We have buttons all over the site where you can contact us to request a particular tutorial is filmed. We add ALL requests to our filming schedule as well as filming our own ideas and projects.

Why should I choose Pretty Witty Cakes Online Tutorials?

Unlike other providers of online tutorials, Pretty Witty Cakes have gone much further. We offer 1000s of lessons and over 350 full length tutorials.  We also offer PRO membership for FREE to help you get your own business started if you want to. We aim to provide you with a one stop shop for EVERYTHING you need as a cake maker - whether an amateur or professional. Not only do we provide full HD Online Videos, we also have a fully integrated Online Shop where you can purchase things that you have seen in the video without even leaving the video page! Our prices are hugely competitive and we ship worldwide!

In addition, all members gain Reward Points when they do anything on the site and Reward Points lead to discounts in our shop.  We also have some amazing features including an International Forum , a Members photo gallery , a Blog with more tutorials, competitions and Fact Packs, a Monthly Magazine , Free Recipes , lots of Competitions with HUGE prizes. Above all, we have a hugely supportive community of cake makers of which you can become a part.  See out Testimonials page as well for some great feedback!

Once I have become a Member, will I always have access to the videos?

Yes - as a Member you can access the site any time, 24 hours a day, 7 days a week. You can access wherever you are in the world. Once a video has been added to the site, it stays there forever so new members will not have missed anything! And, the longer you are a member, the better value your membership becomes!

What are Reward Points?

Reward Points are what you receive when you do anything on our website. They are FREE for Members and the more you have, the more discounts and prizes you get.​ Read more...

How do Reward Points work?

It is very easy. If you do anything at all on the site you gain points. For example, upload a photo to the gallery, enter a competition, post to the forum, answer questions in the forum, buy from the shop..all sorts of things give you points.  You do not need to spend money to get points. When you collect points, points give you discounts. The higher your points, the higher your membership level and the bigger your discounts. Read more...

What are Pretty Witty Tags?

Our Tags are a unique and exciting feature of our site. The more points you get the more Tags you receive. All Members receive Tags automatically when they collect points and Tags give you even greater prizes! Let's just say Suzi, the owner of Pretty Witty Cakes loves to give away things and Tags are her unique and super fun way of ensuring this happens. They are DEFINITELY worth collecting. Read More ...

How many levels of Membership are there?

There are currently four levels of membership: Pink, Bronze, Silver, Gold. All Members become Pink Members when they sign up and the more you use the site, the higher your membership level and the higher your discounts and prizes. Read more...

Is it correct that my discounts will probably total more than my membership fee?

Yes - that is right. We reward loyalty and all our users will end up with opportunities for discounts that are far greater than the amount the spent on the initial membership fee! This is something we have already proved with thousands of our existing members.

How do the Competitions work?

Competitions are open to everyone. In out competitions, we give away a prize such as a top of the range Kenwood Mixer and feature the winner in our Online Magazine with their Pretty Witty trophy and story! If you a Member, you also earn Reward Points each time you enter a competition. Read More about competitions...

Do you ship parcels from your Online Shop internationally?

Yes. We ship parcels all over the globe using a fully tracked courier system. In the UK, we send on next day delivery where requested or royal mail. Internationally all parcels sent by Fedex should arrive within 2 to 7 days and royal mail will depend according to the country of destination. Read more about shipping...

How do I access and use the Forum?

The Forum is for the exclusive use of members. It is part of your membership package and a great way to seek advice from others. You can share cake ideas, tips, upload photos, ask for advice and just chat with other cake minded people. You need to accept our Proper Use policy as the policy is intended to be a supportive resource for users. Members also receive Reward points when they use the Forum. Visit the Forum...

How does the Members Gallery work?

All Members have access to the Members Photo Gallery where they can upload photos of their cakes, bread, cookies and baking.  Other Members can comment and give feedback on the Photos. All Members can save any photos in their Album. Visit the Members' Photo Gallery...

What is my Album?

All Members have an Album within the Pretty Witty site. The Album is the heart of your membership and you can personalise it. From your Album, you can access all your favourite things on the site, collect favourite recipes in your Binder, bookmark your favourite Videos, save the Photos you like most from the site for easy reference, follow your Pretty Witty friends, receive renewal discounts and much much more!

Is your site fully interactive?

Absolutely. You can ask questions about tutorials under the video, post to the forum, interact with other Members, ask our Tutors questions on their videos. Or, if you prefer to email or call, we are always happy to help. View our Contact Details...

Why should I join if I can find things free on YouTube and elsewhere?

On our site, EVERYTHING you could need as a cake decorator or baker can be found in one place: Online Tutorials, an Online Equipment Shop shipping worldwide, an International Forum, an Online Photo Gallery, Blog, Competitions, a Community, a Magazine and much more. Plus we are here all the time to answer your questions, film tutorials you specifically request and help in any way you can. Our Online Tutorials are fully interactive so you can ask questions under the video, ask the tutor directly or post to our interactive forum.  We also film videos according to requests that you make! No other site does this as proactively as we do – it is your site and we want to film what YOU ask for.

Yes, you can find videos online on other sites and on YouTube but you will often have to spend hours looking for the right video, cannot ask questions, have to spend up to three hours watching a video in one go or it isn’t quite what you need! On our site, all Videos are filmed in manageable portions (anything from 5 to 30 minutes), we film exactly what you ask for and we are here to answer questions all the time.

To top it all, we have a super friendly community of experienced and helpful cake makers around the world willing to share their tips and advice.

Can I download the videos or keep them for life?

There is no need! The videos are permanently on the site and as a Member you can access them whenever you want - 24 hours a day, 7 days a week. If you can't sleep as you are in "cake mood", you will probably find other like minded cake people around the world in our community where you can share ideas and ask questions. We don't think buying individual videos for life is good value as how many times would you watch it after the first year? On our site you can watch as many videos as you like but when you are ready to try new ones they cost you no more...S0 much better value than "pay per video sites"

Can I buy Gift Membership?

Yes. Gift Membership is available and a popular option.  We can send their membership login to you or directly to them (if they are super excited and cannot wait!) if you prefer. Buy a Gift Membership...

Can I cancel at any time?

Yes. We don't like contracts that tie you in here! All memberships renew either annually or monthly and renew automatically unless you cancel before the renewal. At any time during your membership you can cancel your membership yourself with the cancel button in your album. You must cancel this way as we cannot cancel your account for you.  Due to the nature of our site, and the fact you gain access to all current material the moment you join, we do not give refunds for past payments and all cancellations are subject to the standard terms and conditions which are designed to treat everyone fairly and equally.

Will you help me if I get stuck or have questions?

Of course... hopefully you can tell by now that we love to teach and we love to help. Ask away!

What do current members say?

What do you get if you become a member?

Our online members follow us from all over the world

Blue areas show where online tutorial members currently login from each day